DSC not working in GST portal? Solve GST error in GST with simple steps.
- Naveen
- Aug 15, 2020
- 2 min read
Updated: Nov 3, 2023
Introduction:
Digital Signature Certificates (DSCs) are integral for secure and legally compliant transactions in the Goods and Services Tax (GST) portal. However, encountering issues with your DSC in the GST portal can be frustrating. In this comprehensive guide, we'll explore common DSC-related problems, their causes, and the solutions to help you navigate the GST portal seamlessly.
Table of Contents:
Understanding the Role of DSC in GST
Common DSC DSC error in GST Portal
Troubleshooting DSC Problems
Steps to Resolve DSC Errors
Ensuring a Smooth DSC Experience
Conclusion
1. Understanding the Role of DSC in GST
Digital Signature Certificates (DSCs) play a critical role in the GST portal, serving as a secure electronic signature that ensures the authenticity and integrity of transactions. They are used for filing returns, making payments, and other critical activities.
2. Common DSC error in GST Portal
Common DSC error in GST portal is it has not being recognized, certificate validity errors, and browser-related problems. These can stem from outdated certificates, incorrect installation, or browser settings.
you may also get an error saying,
“Unable to connect to the installed EMSigner. Please close any other application running on following ports 1585, 2095, 2568, 2868, 4587 and restart your system, and try again”.
to solve this, follow a few simple steps below.
#Method 1
Install EMsigner from GST portal. Click here to install from gov portal.
After that try to use a different browser.
For example- If you are using chrome browser try to use Internet Explorer or Firefox.
If that did not work try,
#Method 2

1)Open Emsigner and click stop service.
2) Again open Emsigner by right-clicking & open as administrator.
And now it will work fine
3. Troubleshooting DSC Problems
Check Certificate Validity: Ensure that your DSC is valid and not expired. Renew it if needed.
Browser Compatibility: Use a recommended browser and ensure that pop-up blockers are disabled.
Correct Installation: Follow the correct installation process for your DSC type.
4. Steps to Resolve DSC Errors
Renew or Re-Register: If your DSC has expired or is compromised, renew it or register a new one.
Update Browser Settings: Adjust your browser settings as per GST portal recommendations.
Clear Cache and Cookies: Clearing browser cache and cookies can resolve certain DSC issues.
5. Ensuring a Smooth DSC Experience
Regular Backups: Create backup copies of your DSC and its password-protected files.
Stay Informed: Keep up to date with GST portal updates and changes.
Professional Help: Consult a DSC service provider or IT expert for assistance.
6. Conclusion
In conclusion, a Digital Signature Certificate is a pivotal component in the GST portal, ensuring secure and authenticated transactions. When faced with DSC issues, it's important not to panic but to methodically troubleshoot and follow the prescribed steps for resolution.
By understanding the role of DSC in GST, recognizing common issues, and implementing the troubleshooting steps, you can enhance your experience with the GST portal and continue to meet your tax obligations securely and efficiently.
Remember that DSC issues can vary in complexity, so it's crucial to seek professional help if needed. With the right approach and knowledge, you can navigate the GST portal with confidence and overcome DSC-related challenges.
Comments